Opening the Settings app, navigate to "Bluetooth & devices," and select "Printers & scanners.". While Microsoft is still working on a fix for this recently acknowledged known issue, the company provides affected customers with workarounds that should help them temporarily restore printing functionality on their devices.Īctions that you could try to resolve the issue include: You can find additional info on the health dashboard or Microsoft's support website if you want to file a report. Microsoft also asked users experiencing these or similar printing-related issues on systems with USB-connected printers to file a report via the Feedback Hub under the Problem > Devices and Drivers> Print category by choosing "Make new bug" under the "Find similar feedback" section. "We are presently investigating and will provide an update when more information is available." "Normal printer usage might be interrupted for either scenario, resulting in failure of printing operations," the company said in a notice on the Windows health dashboard. Symptoms reported by users and highlighted by Redmond include applications referring to the printer using a specific name not being able to print and Windows showing duplicate copies of installed printers with similar names and the suffix "Copy1." "Microsoft has received reports of issues affecting some printing devices following installation of Windows updates released June 28 ( KB5014666) and later," Redmond explained.Īffected platforms include both client (Windows 10, version 20H2, 21H1, and 21H2) and server (Windows Server, version 20H2). 
Microsoft is warning customers that Windows updates released since June 28 will trigger printing issues on devices connected using USB.
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